Insights

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The first quarter is an opportunity for Condo and Homeowners Associations (HOAs) to take stock of their financial health and assess the accuracy of their new budget. If revenue is below budget, you will take a particular focus on collections.

Homeowners’ Associations (HOAs) rely on assessments to fund common expenses. When homeowners don’t pay their assessments, the HOA might face budget shortfalls which can lead to reduced services, deferred maintenance, or increased assessments for all other homeowners. However, in some

Homeowners’ Associations (HOAs) have long been a part of the American housing landscape, providing various services and amenities to residents while enforcing community rules and regulations. However, the practice of HOA foreclosures has faced scrutiny in recent years due to

Homeowners’ Association (HOA) dues are a vital source of income for maintaining the aesthetics and infrastructure of a community. When homeowners fall behind on their payments, HOAs often turn to attorneys to recover delinquent dues. However, the legal framework surrounding

One of the primary issues plaguing the HOA collection agency industry is the perceived lack of differentiation between said agencies and attorneys. This homogeneity can lead to a commoditization of collection services, which in turn poses several challenges for both

Collection agencies play a crucial role in the financial ecosystem by helping businesses recover overdue debts. In this highly competitive industry, agencies often find themselves in a race to the bottom when it comes to pricing. The standardized nature of

Automation is just the tip of the iceberg when it comes to new technology, but automation without AI is simply a commodity. Modern software and digital solutions have ushered in a new era of efficiency, accuracy, and convenience in managing

In the world of debt collection, one size doesn’t fit all. While most collectors follow standardized processes for all debts, the truth is that every debtor is unique.  So, why settle for a by-the-book commodity when you can provide a