HOA COLLECTION SERVICES

Equity Experts

Deferred costs community association collection services

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Clients And Growing
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What are you Waiting For?

Do you want the best collection path to recover delinquencies in your community, while also keeping your budget in line? You can have both! Enroll now for access to our deferred cost collection service, exceptional customer service, and online reporting platform.
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science
based

We partner with industry innovators who give us access to the best technology. TechCollect’s patented algorithm uses thousands of data points to determine the path for resolution with the greatest ROI for your community.

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Compassion
first

We reach out prior to legal, so owners have an opportunity to resolve their account at a lower balance without the stress created by legal action. We also offer our RelEEf program to anyone who expresses a hardship. 

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Legal
options

When initial communicative collection efforts don’t resolve an account, we are ready and able to take the legal steps necessary to enforce the balance through our robust network of local attorney relationships.

prefer to talk with us?

SCHEDULE PRESENTATION

YOU ARE IMPORTANT!

WE UNDERSTAND THAT BOARD MEMBERS ARE VOLUNTEERS. OUR TECH-BASED CLIENT SOLUTIONS WILL OFTEN ANSWER YOUR QUESTIONS BEFORE YOU EVEN NEED TO ASK.

24/7 On-Demand Online Reporting
Your community will have access to online delinquency reports with real time updates. View a short video at the link below!
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Milestone File Notifications
You'll receive email notifications at all file milestones. This includes data-driven recommendations, board options, and next steps.
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Educational Videos
Our goal is to make collections as simple as possible for your community. Our video archive will teach you all the basic - from bankruptcy to foreclosure, we've got you covered.
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<30 Minute Response Times
Communication is important! We monitor our emails to ensure you get answers in under 15 minutes - and we don't charge hourly.
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Board Meetings
We'll join your board meetings. Day or night, east coast or west coast, we're always available to meet with you!
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Relevant Insights
Rules and regulations are constantly changing We keep you updated on current events and the impact on your community.
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Our partners

Tech Collect
RELEEF
Vantaca
Hardship Calculator
Business Partner Community Associations Institute

What our customers say about us

Our happy clients (and debtors!) will tell eveN more about us!

EE is right for you

"Willing to invest there [sic] money, means they have skin in the game, and that makes a huge difference over the many competitors in the industry. Don't overthink it, Equity Experts is the right agency for you!".

Jeff s.

HOA Board Member

5 stars & advocate

"This company deserves 5 stars... Equity Experts continues to work as an advocate for their customers but also for the individuals on the other side of the collection process. I am indeed grateful for the resolution!

brian h.

Homeowner

always available

"They have proven themselves willing to listen to our needs and provide us tools to meet those. They are always available to discuss items on an owner's account and my team loves the fast response times"

Kelly z.

President

Still have questions?

SCHEDULE PRESENTATION

ALL ABOUT OUR FEES & COSTS

if you need more clarification or have further questions, please reach out to us at [email protected].

Yes! For any action that follows our recommended best path from TechCollect, all costs are deferred and added to the full balance owed to the association by the past due owner.

We offer non-deferred, fee for service options at competitive rates for actions preferred by the board that do not fit within our recommended best path.
Deferred costs mean that all costs for our services under the best path do not need to be paid out of pocket by the community at the time the service takes place, but they are still owed. In almost every case, if we are allowed to follow our best path recommendation, the costs for our services will be collected from the past due owner along with the rest of the association balance.
Yes. Sometimes people may confuse deferred costs with contingency fees, which are prevented by statute in certain jurisdictions. With contingency collections, the collector does not charge the client unless they are able to collect. As explained above, our deferred fees are charged at the time each action takes place and are a legal obligation of the community on that date, but payment of the obligation is deferred while we are pursuing the full balance owed.

Say yes to deferred fees compassion technology better results

With the confidence that comes with using a collection vendor that works with your management company and their software company, the sign-up process is quick and easy, and you can rest assured that our practices meet the standards expected by industry leaders.

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